C&F Bank

Wealth Management Operations Specialist

Job Locations US-VA-Midlothian
Job ID
# of Openings
Posted Date
4 weeks ago(1/22/2018 2:56 PM)






The primary objective of this role is to deliver an outstanding C&F experience to Wealth Management clients. The Operations Specialist supports our investment consultants acting as the primary liaison between our firm and our broker/dealer


Essential Duties and Responsibilities:                                                                                % of Time



§ Provides primary support for assigned representatives

§ Acts as primary liaison between investment consultants and broker/dealer

§ Opens investment accounts as directed by investment consultants

§ Processes customer transactions and account servicing requests (contributions, distributions, inquiries, account maintenance, etc.) in a timely fashion

§ Maintains investment consultants schedules

§ Maintains client and compliance files in accordance with LPL policies






Client Service

§ Greets all clients (on phone and in person)

§ Ensures positive customer experience through proactive contacts

§ Assists clients with forms and paperwork





Research and Reporting

§ Performs cost basis research on client accounts as necessary

§ Assists with client proposal generation

§ Pulls, creates, or updates reports as needed





Special Projects/Other Duties

§ Assists with special projects and other duties as assigned




Knowledge:   1-2 years of investment or financial services experience required with previous investment-related experience preferred. Previous investment administrative and/or operations experience desired. Demonstrated understanding of operations concepts and principles required.


Skills:             Strong interpersonal, organizational, time management, communication, problem-solving, and computer skills are required. 


Abilities:         Must be able to manage time wisely, yet have the flexibility to step outside of a typical routine to handle unexpected situations. Able to communicate effectively with people at all levels; use typical office equipment; able to comprehend concepts and put them into practical application.


Education:     HS diploma or GED is required; Associate’s degree is preferred; a combination of experience and education will be considered. Passing the FINRA Series 7 licensure examination within 1 year of hire is required.


Physical demands:   Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking; occasional lifting, carrying, pushing or pulling up to 20 pounds.

Work Environment:  Work is performed in an operational office environment.


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