Loan Processing Supervisor, Business

Job Summary:

 The Business Loan Processing Supervisor achieves bank objectives by improving efficiency and production turnaround time of loan closings. Manage overall due diligence process of perfecting collateral and legal documentation to mitigate risk of loss. Primary responsibilities include managing the loan documentation and closing process for business banking to meet targeted turnaround times. The Business Loan Processing Manager will also support the Loan Operations Manager for special assignments as needed. 

Essential Duties and Responsibilities:                                                                     

Processing Management: (50%): 

• Manage the loan documentation and closing process for Business Banking (both real estate and non-real estate) to meet targeted turnaround times.
• Ensure the integrity of the legal closing documents to mitigate risk of collateral or document deficiency.
• Manage team to ensure that closing documents are prepared and reviewed within the guidelines set forth in the approved Credit Memorandum and in accordance with the Bank’s Loan Policy & defined procedures.
• Maintain standards of quality in the preparation of loan files for post-closing and booking, including document imaging preparation.

Supervisory/Leadership Accountability (25%):  

• Trains and supervises a team of business banking loan processing associates.
• Manages performance of the team to goals and objectives; provides coaching, counseling, and guidance.
• Conduct regular staff meetings to ensure transparent & timely communication.
• Establishes employee performance plans and conducts check-ins.
• Verifies employee timecards, approves vacation and other leave, working to ensure adequate coverage for meeting customer needs.
• Participates in annual calibration and gives suggestions for any employee merit increases.

Risk Mitigation, Regulatory Compliance, Administrative (25%):  

• Manage loan pipeline status reporting
• Administrator of Laser Pro document prep software; recommend and implement enhancements that will continue to improve efficiency and accuracy of loan process, workflow and document preparation for loans submitted.
• Manage process changes and implementation of any new regulatory changes; to include system enhancements, creating procedures and training material.
• Lead point of contact during third party quarterly and/or annual procedural audits or regulatory compliance review.
• Create or modify existing procedures for loan production, risk management and efficiency.

Qualifications:

Education and Experience:  

• A bachelor’s degree is preferred, preferably in finance, banking, or a related field; a combination of experience and education will be considered.
• Two to five years of previous related banking experience, including commercial/business real estate loan process management. A level of proficiency with Laser Pro lending software is preferred.
• Two to five years supervisory experience is preferred.

Knowledge, Skills, and Abilities:  Excellent communication, organizational, and analytical skills are required to perform successfully in this role. Must be able to effectively utilize technology tools, such as PC and MS Office. Able to communicate effectively with people at all levels is required. Must be effective with time management and be detail oriented.

Travel

Must be able to travel to all Bank locations, including subsidiaries.

Physical demands:  

Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking. 

Work Environment:

Work is performed onsite in an operational office environment.

Note:

This job description contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA).  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization.  

Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.