Commercial Documentation Specialist

Job Summary:

The commercial documentation associate will have minimal external customer contact, a focus on routine tasks, and have a mild progression in overall departmental responsibilities. Job functions will have moderate regulatory and reputational risk. This position includes duties such as disbursement of funds, reviewing loan documents, and resolving post-closing issues. 

Functional Area of Focus:

• Review loan documents
• Special projects and other duties as assigned

Essential Duties and Responsibilities:                                                                     

Post-Closing (60%): 

• Reviews signed loan documents for proper signatures and dates (in-house and attorney closed loans)
• Disburses funds to attorney or title agent via wire transfer or account deposit
• Completes and processes any necessary transaction tickets related to closings/fundings
• Notifies processor and confirms disbursement
• Communicates with Attorneys, Appraisal, and Title Company as needed to resolve post-closing issues
• Barcodes and prepares packages for booking
• Submits loans to boarding in nCino
• UCC Filings and amendments
• Image DocuSign packages to Director
• Image other docs to director prior to sending to booking
• Marks documents as Approved in nCino in order for them to move to Director

 Administrative and Other Duties (40%):  

• Port Setup
• Line Setup
• ID Verifications
• Answering incoming calls and assisting internal customers as needed
• Maintain knowledge of all commercial loans and their status
• Other special duties

Qualifications:

Education and Experience: A combination of education, training, and work experience is considered. A High School diploma or GED is required. Two years of banking experience preferred. Past experience regarding documentation may expand the responsibilities of the role. The individual must be able to demonstrate an increased level of proficiency in various Bank systems based on role/responsibilities.

Knowledge, Skills, and Abilities: Excellent interpersonal and communication skills are required. Demonstrated PC skills are required; a level of proficiency with Microsoft Office (Word, PowerPoint, Excel, and Outlook) and navigating the internet is necessary to be successful in this role. Experience with typical office equipment is necessary. Ability to balance meeting daily objectives while promptly responding to telephone and email inquiries. 

Key Competencies:

Quality Orientation: Setting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.

Attention to Detail: Taking responsibility for a thorough and detailed method of working.

Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.

Teamwork: Works cooperatively with others as part of a formal or informal team to accomplish Bank goals; ability to respect the needs, ideas, and contributions of others; contributes to and accepts consensus; subordinates own objectives to the bank or their team. Focuses on solving conflict, not blaming; ability to maintain confidentiality. Must be an excellent listener and uses sound, independent judgment while interacting with a diverse group of constituents.

Physical demands:  

Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking; occasional lifting, carrying, pushing, or pulling up to 20 pounds.

Work Environment:

Work is performed in an operational office environment.

Note:

This job description contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA).  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. 

Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.